Key Responsibilities:

• Own and govern the enterprise batch schedule, ensuring alignment with business priorities and IT strategies.
• Define and drive batch architecture and strategy, including modernization initiatives, optimization, and scalability.
• Analyze and optimize batch workflows, identifying performance bottlenecks and opportunities for improvement.
• Implement performance tuning strategies to enhance efficiency, reliability, and resilience.
• Establish and enforce best practices for batch processing, including standards, patterns, and automation frameworks.
• Collaborate with application, infrastructure, and business teams to ensure batch workflows meet SLAs and business requirements.
• Lead initiatives to reduce technical debt and enhance the overall operational state of batch processing.
• Work with Automic Automation to design, architect, and fine-tune batch workflows, ensuring high availability and performance.
• Leverage Automation Analytics & Intelligence (AAI) to provide business insights, visualization (dashboards), and predictive analysis for continuous improvement.
• Provide expert-level troubleshooting, root cause analysis, and resolution of complex batch job failures.
• Develop automation scripts and integrate monitoring tools for proactive issue detection and remediation.
• Ensure compliance with IT policies, security protocols, and regulatory requirements.
• Partner with leadership to align batch processing strategies with enterprise IT and business roadmaps.
• Mentor and provide guidance to other batch engineers and support teams on best practices and strategic initiatives.

Qualifications and Skills:

• Proven experience in batch architecture, owning batch schedules, and defining batch processing strategies.
• Background with the healthcare industry is required and experience with TriZetto Facets is a strong plus.
• Strong background in cloud-based batch processing optimization and performance tuning.
• Expertise in Automic Automation job scheduling (or similar workload automation tools).
• Experience with Automation Analytics & Intelligence (AAI) visualization (or similar workload analytics tools).
• Experience with batch workflow design, execution, and monitoring at an enterprise scale.
• Ability to analyze system performance, identify bottlenecks, and troubleshoot complex batch failures.
• Proficiency in SQL scripting and database performance optimization.
• Scripting experience in PowerShell or Shell scripting for automation.
• Strong analytical, problem-solving, and communication skills.
• Ability to lead cross-functional collaboration and influence decision-making.