Job Responsibilities:

Monitoring

• Monitor client’s loan management platform, proactively identifying potential issues and thresholds before they materially impact the system performance and clients.
• Implement and configure tools that automate the monitoring and alerts at various thresholds to effectively enable manual intervention to avoid client impact.

Issue Response/System Availability

• Respond to priority 1 “blocker” issues to minimize downtime and maximize the platform availability when escalated by Level 1 or Issue Management.
• Participate in/contribute to the root cause process/procedures that identify the root cause and fix, then follow through on code, configuration, and/or infrastructure updates to remediate the issue via short- or long-term solutions.
• Assist product teams in their “Request for Developer (RFD)” tickets for various clients when assigned by manager.

Development / Coding

• Develop code and/or implement new designs or configurations to address production issues, functionality and or new designs or configurations.
• Develop code and/or implement new designs or configurations to address performance limitations.
• Work within the agile development methodology and related procedures when developing and checking in code.

Preparation/Release Readiness

• Participate in/contribute to the development/enhancements of the platform documentation and training aids that will remove or materially limit the time it takes to address priority 1 “blocker” issues.
• Work with team members to develop their technical, platform and functional knowledge of the platform being supported and enhanced.

Requirements:

• 1+ years’ experience coding, designing, architecting, and supporting complex enterprise cloud-based software/platforms.
• 2+ years’ experience in the design, development, and unit testing of API/web service integrations, using automation tools such as JUnit, Rest Assured, etc.
• 2+ years’ experience in coding, building, and designing REST/web services in Java or SSIS (or similar DB development languages).
• 1+ years’ database experience developing/supporting applications with Microsoft SQL Server, PostgreSQL, Oracle, or other relational databases.
• 1+ years’ experience building or supporting large-scale distributed, fault-tolerant systems.
• 1+ years’ experience implementing and supporting extensive application logging frameworks.
• 2+ years’ experience in Agile practice and a deep understanding of Agile SDLC.
• Understanding of OOP, design patterns, and data structures.
• Demonstrated focus on organizational skills and attention to detail.
• Demonstrated skills in critical thinking and analysis and verbal/written communication.

Preferred Skills/Experience:

• Experience in Agile practice and deep understanding of Agile SDLC.
• 5+ years’ experience with distributed cloud architecture and implementations, specifically Azure services.
• Experience with the following:
  • Log4J (or similar enterprise logging platform)
  • ActiveBatch (or similar enterprise scheduling platform)
  • RabbitMQ (or similar messaging brokers)
  • Apache Ignite
  • AngularJS or React
  • Swagger and/or Postman (or similar frameworks)
  • ELK (or similar application monitoring frameworks)

Education / Certifications

• BS degree in business or related field required, software engineering, or computer science.