Job Responsibilities:

• Administer user accounts and access privileges in the organization’s Identity Management system.
• Grant or deny access to company resources based on user role and privileges. Create and manage user groups in the Identity and Access Management system.
• Work closely with the IAM team to resolve Identity and Access Management problems and ensure that the right people have access to the right resources.
• Responsible for the day-to-day administration of the IAM system.
• Identify, address, and troubleshoot issues related to IAM products, processes, and policies.  
• Participate in IAM projects and initiatives.
• Update and maintain the IAM system according to changes in the organization’s business needs.
• Work with internal customers, business analysts, and application teams to understand access requirements.
• Maintain IAM processes and procedures documentation.
• Monitor and report on user activity in the Identity and Access Management system.
• Participate in IAM audits and review access control reports to identify potential risks.
• Provide training to new users on the IAM system.
• Provide operational support for IAM technologies.
• Maintain up-to-date knowledge of Identity and Access Management best practices.

Primary Skills:

• Experience with IAM tools, technologies, concepts and best practices.
• Excellent communication and project administration skills.
• Good organizational skills and attention to detail.
• Ability to work individually and collaboratively as part of a team.
• Familiarity with database concepts and relational databases.
• Demonstrated proficiency and experience in PowerShell and SQL scripting.

Secondary Skills:

• Excellent problem-solving and analytical skills.
• Effective communication skills that fosters a culture of collaboration, continuous improvement, and excellence.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Total work experience of 6+ yrs with minimum 4+ yrs of related, progressive experience in Identity and Access Management (IAM).
• Experience with SailPoint Identity Cloud is a plus.