Business Development and Operations Specialist

MBI Digital is looking for a Business Development and Operations Specialist with 7+ yrs experience in driving company’s business growth through strategic development initiatives, participating in sales and pre-sales activities, while also overseeing operational functions and vendor coordination supporting a global delivery model for Offshore and Onshore resources.

The ideal candidate should be result driven with a passion for driving business growth and operational excellence. They should be highly organized, detail-oriented, self-motivated and be able to collaborate effectively with technical and non-technical stakeholders and have strong proficiency in Google Docs, MS Office (Word, Excel, PowerPoint), and other relevant software applications.

This is a 100% remote position and candidates should be based in either one of these cities Delhi, Mumbai, Bangalore, Hyderabad, Pune, Chennai. Candidates should be willing to overlap in the US EST time zone until 2:30 PM EST.  

Roles and responsibilities

  • Business Development

    • Contribute to develop and implement strategic plans to expand the company's customer base and drive revenue growth
    • Identify and pursue new business opportunities through market research, networking, and relationship building
    • Help with the sales process, including proposal development, Request for Proposals review
    • Act as a liaison between sales and project teams to ensure customer needs are met and feedback is communicated effectively
    • Experience with pre-sales activities such as demonstrations, presentations, and solution proposals
    • Experience developing presentations using Microsoft Powerpoint or Google power point
    • Maintain a deep understanding of our services and industry trends to effectively communicate value propositions to clients


  • Delivery Operations Management 

    • Manage Onboarding and Offboarding of new employees/contractors at Offshore/Onshore and sending email notifications
    • Share welcome email and New Hire Handbook.with new Hires as part of the onboarding process, including setting up accounts, timesheet management and communication platforms
    • Manage end to end activities for MBI Digital’s India Offshore development center, sending employee information to Insurance Providers, tracking company assets inventory and assisting with employee letters


  • Data Management Reporting and Operational Governance: 

    • Collect data and maintain accurate company or departmental records.
    • Utilize Google Docs, MS Office, and other relevant software to create and maintain documents, spreadsheets, and presentations
    • Maintain and update records for onshore and offshore resources, including employee personnel records, certification completion, project documentation, and operational processes
    • Maintain a list of vendors with contract type and related details and keep vendor status up to date 
    • Conduct management meetings, prepare agenda for the meeting, and taking meeting notes
    • Ensure operational efficiency and compliance with company policies and procedures.


Mandatory Requirements:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Minimum of 7 years of experience in a similar role, preferably in the IT Industry.
  • Proven experience in business development, sales, or a similar role.
  • Good understanding of sales processes and techniques.
  • Ability to build and maintain relationships with clients and partners.
  • Experience in operational activities such as vendor management and procurement is a plus.
  • Excellent communication skills, both written and verbal, with the ability to effectively communicate with individuals at all levels of the organization.
  • Strong proficiency in Google Docs, MS Office (Word, Excel, PowerPoint), and other relevant software applications.
  • Knowledge of project management principles and tools is a plus.



  • Remote work culture with flexible working hours
  • Competitive salary Compensation based on experience
  • Good Health insurance and Retirement savings plan
  • Paid time off and holidays
  • Professional development opportunities
  • Collaborative and supportive work environment

Job ID

Job Type


Date Posted
10th June 2024

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